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Privacy policy

Privacy policy

GDPR Privacy Policy of Rhei life

Last updated: March 7th, 2022



  • Rhei life
    Rhei life means any and all of the affiliated companies belonging to Rhei life group that comprises the following legal entities:
    • Rhei Life d.o.o, Beogradskog bataljona 4, 11030 Belgrade, Serbia;
    • Rhei Life d.o.o, Dunajska cesta 136, 1000 Ljubljana, Slovenia
    • Rhei Life d.o.o. Karađorđeva 24-business space 2, Bijeljina, Bosnia and Herzegovina and
    • Rhei Ltd. P.O. Box 93915, City Tower 2, Sheikh Zayed Road, Dubai, UAE.
  • GDPR
    General Data Protection Regulation
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed which is under the European GDPR Rhei life.
  • Data Processor
    Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
  • Data Subject
    Data Subject is any natural person who is using our Service and is the subject of Personal Data.
  • Personal Data

Personal Data is the personal information relating to Data Subject processed or collected by Rhei Life, from which data a person can be identified.


1. Principles for processing personal data

Our principles for processing personal data are:

  • Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
  • Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.
  • Personal Data was provided to us voluntarily. Personal Data which is voluntary provided by Data Subject during the legitimate business activities may be processed and/or collected.
  • Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.


2. What personal data we collect and process

Rhei life collects several different types of personal data for its business conducting purposes. Personal Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Title, Company/Employer and/or its Location


3. How we use the personal data

Rhei life uses the collected personal data for such purposes as:

  • To establish business cooperation/employment with you or your company
  • To provide you or your company with services/products
  • To notify you about changes to our services and/or products
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services

To detect, prevent and address technical issues


4. Legal basis for collecting and processing personal data

Rhei life legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:

  • Rhei life needs to perform a contract with you
  • You have given Rhei life permission to do so
  • Processing your personal data is in Rhei life legitimate interests (such as for achieving commercial benefit) when processing poses no risk of infringing on Data Subjects’ privacy while Data Subject might have been reasonably expected that their data will be used in that way
  • Rhei life needs to comply with the law


5. Retention of personal data

Rhei life will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

Rhei life will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.


6. Data Processing Location

Any transfer of data which originates in the European Union (“EU”) to a country outside of the European Economic Area (EEA), shall be made in compliance with the provisions of chapter 5 of the GDPR. Such transfer can be made to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that binding corporate rules are in force and/or the approved code of conduct or where alternative arrangements are in place to protect your privacy rights such as signing a Standard Contractual Clauses which were published and authorized by the relevant EU authorities.


7. Data protection rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent


Without prejudice to any other administrative or judicial remedy, every Data Subject shall have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of his or her habitual residence, place of work or place of the alleged infringement if the Data Subject considers that the processing of personal data relating to him or her infringes with the GDPR.


However, we would appreciate the chance to deal with your concerns before you approach to the authorities, so please feel free to contact us in the first instance.